FREQUENTLY ASKED QUESTIONS

Devine Secrets Lingerie is a confidence‑driven brand offering elegant, sensual, and empowering lingerie designed to celebrate every woman’s natural beauty and individuality.

The collection includes bras, panties, bodysuits, nightwear, shapewear, and seasonal limited‑edition pieces crafted to blend comfort, style, and sensuality.

A detailed size guide is available on the website to help you find your perfect fit. If you’re between sizes, we recommend checking the fit notes on each product page for extra guidance.

Yes. Devine Secrets Lingerie is designed for all body types, with inclusive sizing across many styles to ensure every woman feels confident and supported.

Pieces are crafted from high‑quality fabrics such as lace, satin, mesh, and soft stretch blends chosen for comfort, durability, and a luxurious feel.

To keep your lingerie looking beautiful, hand‑wash in cool water with gentle detergent and air‑dry. Avoid machine washing or tumble drying to preserve delicate fabrics.

Returns and exchanges are accepted on unworn items with tags attached, following the policy outlined on the website. For hygiene reasons, certain items may be final sale.

Shipping times vary based on your location and chosen delivery method. Estimated delivery times are provided at checkout.

Yes. All orders are shipped in plain, unbranded packaging to ensure your privacy.

You can reach the Devine Secrets Lingerie team through the contact page on the website for help with orders, sizing, or general questions.

To initiate a return, please visit our returns page and follow the instructions provided. You will need your order number and email address.

We offer standard, express, and next-day delivery options. You can choose your preferred method at checkout.

Yes, refunds are processed within 5-7 business days after we receive the returned items. The refund will be issued to the original payment method.

We accept returns on unworn items with tags attached within 30 days of purchase. Please visit our returns page for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's site.